Privacy Policy.

1. Who we are

KPC Skin Hair & Aesthetic Clinic Pvt. Ltd (“KPC”, “we”, “us”) is a skin and hair clinic located at Prasuti Griha Marg, Thapathali, Kathmandu, Nepal 44600. We are the data controller for the personal and health information you provide to us.

2. What we collect

We collect:

• Identification details (name, age, gender) when you book an appointment.
• Contact details (phone number, email, address).
• Medical history, photographs, and treatment records relevant to your care.
• Billing and payment information (we do not store full card numbers).
• Website usage data (anonymised) via cookies.

3. Why we use it

• To provide medical care and maintain clinical records (legitimate interest).
• To schedule and confirm appointments.
• To process payments and issue receipts.
• To send treatment follow-up and care instructions.
• To comply with Nepal Medical Council record-keeping requirements.

We do not sell your data. We do not share it for marketing.

4. How long we keep it

Clinical records are retained for a minimum of 7 years after your last visit, in line with Nepal Medical Council guidelines. Appointment and billing data are retained for 5 years for tax audit purposes. Newsletter subscribers' data is deleted on request.

5. Your rights

• Request a copy of your records.
• Request correction of inaccurate information.
• Request deletion of marketing data.
• Withdraw consent for non-essential processing at any time.

To exercise these rights, email info@kpcskin.com or call +977-9747223514.

6. Cookies

This website uses essential cookies (for the booking form to function) and anonymised analytics cookies. We do not use third-party advertising cookies.

7. Contact

For any privacy question or request, contact us at info@kpcskin.com or +977-9747223514, or write to us at Prasuti Griha Marg, Thapathali, Kathmandu, Nepal 44600.